REFUND POLICY
A LEGAL DISCLAIMER
All sales are final. Owt of the Night does not offer refunds or exchanges unless the item you received is defective or incorrect. If you receive a damaged or wrong item, please contact us within 7 days of delivery with your order number and a photo of the issue. We reserve the right to deny any refund or replacement requests that do not meet our policy criteria.
REFUND POLICY - THE BASICS
We want you to love your purchase. If you receive a damaged, defective, or incorrect item, please contact us at [insert support email] within 7 days of delivery. Include your order number and a photo of the issue.
Eligibility for Refunds:
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Items must be unused, in their original condition, and in the original packaging.
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Refunds are only issued for damaged or incorrect items.
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We do not accept returns or issue refunds for buyer’s remorse, sizing issues, or worn items.
Non-Refundable Items:
Sale items and gift cards are final sale and cannot be refunded.
Process:
If your refund is approved, it will be processed back to your original payment method within 5–10 business days.
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