SHIPPING POLICY
A LEGAL DISCLAIMER
Owt of the Night is not responsible for delays caused by carriers, weather conditions, or customs processing. All shipping times are estimates and may vary. Once an order has been shipped, we are not liable for lost, stolen, or damaged packages. Customers are responsible for providing accurate shipping information. Any additional shipping fees due to incorrect addresses or unclaimed packages will be the customer’s responsibility.
SHIPPING POLICY - THE BASICS
Order Processing:
All orders are processed within 2–4 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates & Delivery Estimates:
Shipping charges for your order will be calculated and displayed at checkout. Delivery times vary based on your location and selected shipping method.
Domestic Shipping:
We ship within the United States using standard and expedited options. Estimated delivery times range from 3–7 business days after shipment.
International Shipping:
We offer international shipping to select countries. Shipping fees and delivery times vary. Customs, duties, and taxes are the responsibility of the customer.
Order Tracking:
Once your order is shipped, you’ll receive a tracking number via email. Please allow 24–48 hours for tracking information to update.
Incorrect Shipping Information:
Owt of the Night is not responsible for orders shipped to incorrectly entered addresses. Please double-check your shipping details before submitting your order.
Lost, Damaged, or Stolen Packages:
We are not liable for any packages lost, stolen, or damaged during transit. If you experience an issue, please contact the carrier directly.
Questions?
For any shipping-related inquiries, contact us at [insert support email].